Unlike cases of fraud or identity theft, ATM violent crimes are largely under-reported because nobody tracks them. Not the FBI, the police or the banking industry.
Paul Kiel: Bank of America employees regularly lied to homeowners seeking loan modifications, denied their applications for made-up reasons, and were rewarded for sending homeowners to foreclosure, according to sworn statements by former bank employees.
ProPublica: A case in Florida shows how servicers can invoke waivers to smooth the way to foreclosure -- even when servicer error is the apparent cause of default.
ProPublica: Millions of homeowners have been caught in the dysfunctional machinery of the loan servicing industry.
ProPublica: The Obama administration's $75 billion foreclosure prevention program has been weakened, perhaps fatally, by lax oversight and a posture of cooperation -- rather than enforcement -- with the nation's biggest banks. (Updated Feb. 17, 2011.)
ProPublica: Some consumers have been surprised to see damage to their credit score after requesting information from the banks.